Refund policy

Last updated: October 13, 2026

At WHRESL, we stand behind the quality of our products. Each order is prepared specifically for you, and we want you to be satisfied with what you receive.

Returns & Exchanges

Because our products are made to order, all sales are final. We do not accept returns or exchanges for reasons including incorrect sizing, change of mind, or ordering the wrong product.

Please review the product description and size chart carefully before placing your order. If you have questions about sizing or a product, contact us before purchasing.

Damaged, Defective, or Incorrect Items

We stand behind the quality of our apparel. If your order arrives damaged, defective, or different from what you ordered, contact us within 14 days of delivery at our customer support email.

Please include:

• Your order number.

• A description of the issue.

• Clear photographs showing the damage, defect, or incorrect item.

We will review the issue and, where appropriate, arrange a replacement or refund. You will not be required to pay return shipping for an issue we confirm is attributable to a defective, damaged, or incorrectly fulfilled order.

WHRESL Co. Handles return and exchange requests on a case by case basis. WHRESL Co. reserves the right to reject any request for return, refund or exchange.